Privacy Policy

At nBeauty (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://nbeauty.hk (the “Website”) or make a purchase from our eCommerce platform. We operate in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable laws.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and shipping/billing address provided when you create an account, place an order, or contact us.
  • Payment details (processed securely via third-party payment gateways).

b. Non-Personal Information

  • Browsing data, such as IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
  • Usage data, including time spent on the Website and interaction with content.

c. Voluntary Information

  • Feedback, reviews, or inquiries you submit through forms or customer service channels.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment confirmation.
  • Communicate with you about your account, orders, or customer service inquiries.
  • Send promotional offers, newsletters, or updates (with your consent, where required).
  • Improve our Website, products, and services through analytics and user feedback.
  • Prevent fraud, ensure security, and comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Third-party vendors (e.g., payment processors, logistics partners) who assist in operating our Website and fulfilling orders.
  • Legal Compliance: Authorities or regulators when required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze Website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings, though disabling them may affect Website functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@nbeauty.hk. We will respond within a reasonable timeframe.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

8. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. International Data Transfers

As a Hong Kong-based company, your data is primarily stored and processed in Hong Kong. If we transfer data outside Hong Kong (e.g., to international service providers), we ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Email: info@nbeauty.hk